Questions and answers

  • What are the steps for downloading the purchased documents?

    PDF:

    • Step 1: Click on the My Account button in the top right of your screen and Log in.
    • Step 2: On My Account page, click on the download button associated with your file.
    • Step 3: Select the option to save your file.

    Please note:

    • If you are not already signed in to your BSB Edge account, you will be prompted for your username and password. Once signed in you will be taken to your download page.
    • Please do not rename your file, as this may cause irreparable damage to your download.

    SPDF:

    You can download the SPDFs like PDFs; however, you must be connected to the Internet to open it the first time. When you open your SPDF file, it locks to your computer.

    Please note:

    • FileOpen plug-in a free Adobe approved plug-in is required to open SPDF files. Download FileOpen.
    • FileOpen is compatible with the following versions of Acrobat: Windows: Adobe Reader/Adobe Acrobat 9.0 or later / Mac: Adobe Reader/Adobe Acrobat 9.0 or later
  • Can a customer buy multiple licenses for a publication in PDF?

    Publications purchased in the PDF are single user licenses only (unless otherwise stated) and must not be placed on a network. If you require multiple colleagues to have access to multiple publications, our ‘Subscription Model’ may be more suitable.

    License Agreement here